Free UK Standard Delivery
Free delivery as standard and is available for all orders and generally will be processed the same day.
Same Day Dispatch
Same day dispatch for orders received before 2:00pm (Monday - Friday) excluding our store holidays, public holidays and bank holidays. We reserve the right to process any orders the following working day if we are unable to process all others in one day.
First Class Delivery
Royal Mail First Class delivery is usually the default service for most orders and generally takes 1 - 3 days but can be longer on occasion. Once we have processed an order the delivery service is governed by Royal Mail and we are in their hands for the fulfilment of that order. In most instances orders are received within 5 days and on some rare occasions up to 7 days.
Next Day Delivery
If your order is urgent then please be advised to choose the 'Next Day' option in the checkout process. To qualify for 'Next Working Day' delivery an order must be placed before 2:00pm as per the 'Same Day Dispatch' information above. Any order for 'Next Day' that is placed after 2:00pm will be shipped on the 'Next Day' service the following next working day. UK Next Day delivery is charged at £6.95 per order in most instances.
Next Day Delivery (Exceptions):
If an order weighs more than 2 kilos when packed and ready to ship then it may incur extra shipping charges according to Royal Mail's pricing structure. In such cases we may need to contact you to arrange to take an additional payment before we can dispatch the order.
Please note, that Royal Mail do not consider a delivery mislaid until 15 days have expired after shipping.
Generally overseas deliveries can take between 7 - 14 days to arrive depending upon the country. It is always advisable to order in plenty of time for overseas deliveries being shipped from the UK.
Standard Delivery (Overseas):
Deliveries outside of the United Kingdom will be charged at the standard £8.95 per order but may incur additional charges to cover postage for heavier items. You will be notified prior to shipment if there is going to be any further charges for shipping and have the right to cancel your order.
Whilst we try to ensure that all items advertised are in stock and delivered within 3 to 5 working days of order placement, on rare occasions the physical stock may not tally up with our online stock. In such rare circumstances we will notify the customer straight away of any potential delay in shipping.
We aim to be efficient and customer focused in our dealings and want our customers to shop with us again which is why customer service is taken seriously at 'Go Planet Gloves'. If you have a problem with our service - contact us and we will immediately attempt to rectify the matter without any delay. We won't 'take your money and run', we want our customers to be completely happy with our service.